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HOW TO ORDER
OUR PRIVACY POLICY
HOW WE USE YOUR INFORMATION
PROCESSING YOUR PAYMENTS
RETURN POLICY
DELIVERY INFORMATION
TAX CHARGES
CARING FOR YOUR BRASS HARDWARE
CARING FOR YOUR IRONMONGERY HARDWARE
PRODUCT INSTALLATION GUIDE
PACKAGING GUIDE
ENQUIRIES WELCOME
HOW TO CONTACT US


HOW TO ORDER
There are numerous ways to place an order with us here at mohinihomedecor. Online If you are browsing our website and you see a product you would like to order, you can select the product by clicking on the image. If you wish to order a Door Lever Handle don't forget to check finish you required. If you wish to order a ring, don't forget to check your ring size. If you wish to order more than one of any particular item, please change the number in the quantity box. To order, click on the "Add to Basket" button. On the following page, you will be able to see your order information. Please check that it is correct. You then have four options: you can clear the order, update it, continue shopping, or go to the checkout. Before being able to checkout, those shopping with us for the first time should complete the new customer registration. Please fill in the online form and click on register. Existing customers can sign in at this stage. By entering your user name, which is the same as your email address, and the password you have chosen. This will confirm your personal details. Your primary delivery address is the same as the billing address you entered at registration. If you may wish for the Jewelery you order to be sent to an address other than your own primary address, you can do this by filling in the new address form and adding the new address, this will be stored in case of future requirement. Finally, please enter your credit card details on our 100% secure server. For more information please go to our online security page.

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OUR PRIVACY POLICY
Mohinihomedecor is committed to protecting your privacy. This privacy policy explains how we process customer information and how we help to safeguard your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

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HOW WE USE YOUR INFORMATION
When you place an order we need to know your name, address and email address. We will use this data to process your order and to contact you with information regarding your order. We will never collect sensitive information about you without your consent. We may also use your details to update you of mohinihomedecor products and services. If you would like to opt out of this service please Contact Us and ask us to remove you from the mailing list.

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PROCESSING YOUR PAYMENTS
All order payments are processed by Paypal - a secure payment system - allowing you to checkout quickly and efficiently. Paypal do not pass on your bank or card details to us.

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RETURN POLICY
If you are not entirely delighted with the goods you have chosen for any reason, please ensure you return them to us unused within seven days. We will be more than happy to provide a refund or you can exchange them for alternative products. Please keep all the packaging materials and return the goods as they were sent to you. Remember to include your name and address and whether you would like a refund or exchange. Items returned to us that arrive damaged or lost will not be credited. The delivery charge on the original order will not be refunded. Goods damaged in transit to you will be replaced at no cost with free delivery. Please inform us of any breakage within three days of receiving the order.

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DELIVERY INFORMATION
We accept orders for delivery to any part of the world. Posting charges are adjusted automatically when entering details of the delivery country at the checkout. The charges for packing and handling are absolutely free. Our standard dispatch time is 7 – 10 working days subject to availability of product in ready stock. Delivery times may be extended during certain busy periods. Please note all orders are delivered by TNT Express Mail Services and require a signature. Due to this we are unable to deliver to PO Box addresses.

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TAX CHARGES
All orders are currently inclusive of Value Added Tax (VAT). However, any customs or import duties on the goods are payable by the customer. Silver Gems Jewellery have no control over these charges and we would advise international customers to contact their local customs office for further information.

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CARING FOR YOUR BRASS HARDWARE
All Mohini Door Furniture products come with the highest standards of quality and excellence, and are manufactured from the highest quality brass available. Your product has either a protective clear lacquer or a modern metal effect to prolong its appearance. Maintaining Mohini Brass Hardware’s couldn't be easier, simply wipe clean with a damp cloth and occasionally wipe over with your usual household wax furniture polish. With care these handles will provide you with years of trouble free use. NOTE: Exterior brass fittings can be affected by prolonged exposure to atmospheric conditions. In this event remove any remaining lacquer using a paint stripper (the brassware should first be removed from the door) and restore the finish using a metal polish. After the removal of the lacquer the product will require more frequent cleaning. GUARANTEE Your mohinihomedecor Furniture product is guaranteed against mechanical failure. This guarantee will be void if the product has been modified or incorrectly fitted. This guarantee does not affect your statutory rights.

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CARING FOR YOUR IRONMONGERY HARDWARE
It is important that you care for the black iron finish just as you would any other metal fitting. Maintaining Mohini Ironmongery Hardware’s couldn't be easier, simply wipe clean with a damp cloth. we recommend you follow our simple care of finishes guide for black iron.

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PRODUCT INSTALLATION GUIDE
Coming Soon

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PACKAGING GUIDE
Coming Soon

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ENQUIRIES WELCOME
Here at mohinihomedecor, INDIA we welcome enquiries about our product of ranges, Company, Quality and future opportunities from individuals who think they have the necessary skills to offer us to take our company forward.

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HOW TO CONTACT US
We welcome your views about our website and service. Please Contact Us if you have any feedback. Registered Office: mohinihomedecor 1/251, Mandir Wali Gali Gurudwara Road Ghanshyampuri, Aligarh – Pin: 202001 Uttar Pradesh India + 91 (0) 98376 36188

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Last Updated: 19 Aug 2009 05:35:30 PDT home  |  about  |  terms  |  contact
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